Your information matters.
Global Logistics Partners LLC ("GLP," "we," "us," or "our") respects your privacy. We collect and use information only as described below and as needed to respond to customers and coordinate transportation services.
01Information you choose to share
We may receive information you send when you request a quote, email us, call us, or use the live chat. This can include your name, company, phone number, email address, pickup and delivery locations, shipment details, and anything else you include in your message.
The quote form on this website opens your email application with the details you entered. The website does not store that form information in its own database.
02Live chat and website information
Our live chat is provided by tawk.to. When the chat loads or you use it, tawk.to may process chat messages and technical information such as your IP address, device and browser details, pages visited, and session information.
The chat service may use cookies, local storage, and session storage to keep the chat connected, remember preferences, and recognize a returning chat session. You can learn more in the tawk.to Privacy Policy.
03How we use information
- Respond to questions and prepare freight quotes.
- Plan, coordinate, and provide requested transportation services.
- Communicate about pickup, transit, delivery, and customer support.
- Maintain the reliability, security, and usefulness of our website and communications.
- Comply with applicable legal and regulatory requirements.
04When information may be shared
We may share information with carriers, service providers, and other transportation partners when reasonably necessary to quote, arrange, or support a shipment you requested. We may also disclose information when required by law, to protect safety or rights, or in connection with a business transfer. We do not sell personal information or use it for third-party targeted advertising.
05Retention and security
We retain information for as long as reasonably needed to respond to you, provide services, maintain business records, resolve disputes, and meet legal obligations. We use reasonable safeguards designed to protect information, but no internet or email transmission can be guaranteed completely secure.
06Your choices
You may choose not to use live chat and contact us by phone or email instead. You can also manage or clear cookies and browser storage through your browser settings, although doing so may reset or interrupt a chat session.
To ask about information you have shared with us, or to request access, correction, or deletion where applicable, email info@partners-llc.com. Some records may need to be retained for legal or legitimate business purposes.
07Age requirement
This website and our freight brokerage services are intended only for adults age 18 or older. We do not collect personal information from anyone under 18.
08Policy updates
We may update this Privacy Policy as our website or practices change. The updated date at the top of this page will show when the latest version took effect.